Donations

Is the web site secure to process my credit card donation? How can I donate? I'm a St. Baldrick's participant collecting donations. What do I do with them? Where should I send my donation form and check? Did my donation go through? My participant's event is already over, can I still donate to them? I made one donation but I meant to split it up amongst multiple participants, can you fix that for me? Will my donations be acknowledged? I'm a participant with donors outside the U.S., What should we do? What is a Matching Gift? How do I know if my company matches gifts? My company will match my gift. Where do I send my matching gift form? Can you move my donation from the general fund to a particular participant? Can you move my donation from a team to a team member? Why hasn't my check been cashed yet?

Answers

Is the web site secure to process my credit card donation?

Yes! Our donation and registration forms are secure. To be sure that a website is secure, confirm that the URL includes "https" and look for a padlock symbol on your browser. You'll see both when you're on the St. Baldrick's donation and registration pages.

How can I donate?

Donating online is your best bet! The process is secure and easy, and this is the most cost-effective way for the St. Baldrick's to accept gifts. To make a donation to the St. Baldrick's Foundation right now, click here.

Giving by phone is the next best thing. Call 888.899.BALD (2253) and a representative will take your gift by credit card and post it to the website right away.

You'd rather give by check? No problem! You can make your check payable to "St. Baldrick's Foundation." Please write the name and ID# of the participant you're supporting in the memo line of the check, so they'll be sure to get credit for your donation. It is also important to complete a donation form (available from your participant or on their web page) and submit it with your check. This helps us acknowledge your donation properly and get you what you'll need for a tax deduction.

Do we take cash? We sure do, but please do not send it through the mail! Just hand your cash donation to the St. Baldrick's participant you're supporting, and they'll submit it for you.

I'm a St. Baldrick's participant collecting donations. What do I do with them?

Here are some simple guidelines you can follow to ensure that less money goes toward processing donations, and more can go to the cause:

  • Prior to your event, please mail check donations directly to St. Baldrick's for quicker processing. Please submit a current donation form for each gift. If you print the form from your participant page, your name and ID# will already be filled in for you.
  • Closer to the time of your event, put your collected donations in the white and brown participant envelopes found in your participant packet. Checks and their forms go in the white envelope; cash and their forms go in the brown envelope. Please complete the basic information on the participant envelopes and bring them to the event to turn in to the treasurer.
  • Please do not mail cash! To get your cash donations and donor names on your webpage right away, you may enter these donations online and pay for them with your own credit card.
To enter your cash online, please follow these guidelines:
  1. Please sign into your Members Area with your username and password. Click on the “Donations” link at the top of the page. Look for a box on the right-hand side of the page called “What do I do with my cash?”, and click on the blue “Post Donations Here” link.
  2. You will now be on a page called “Donations Given in Cash.” Click on the blue “Add Some Now" button to begin the step-by-step process. As you add donations, a list will be created of “Cash Donations Pending.” Remember, you are making this donation on behalf of someone else, so put their name and address in these fields, rather than your own. Once you have filled out this information, click on “Save & Add Another” to add another donation gift to the form.
  3. When you are finished entering your donor information you need to process the donations with your credit card. Click on “Pay for all” (or “Pay for selected” to process only certain gifts) and a pop-up box will appear for you to enter your credit card information and submit. Remember, until you pay for the donations with your credit card they will not appear on your website. Please call 888.899.BALD (2253), if you have any further questions.
If you prefer to write a check to cover cash donations, paperclip your check to the donation forms for the gifts and mail it to St. Baldrick's.
  • Collecting more donations at the event? Great! Just hand them to your event treasurer to add to your participant envelopes if you've already turned them in.
  • Still getting donations after the event? Terrific! Keep up the good work! Please mail donations and their donation forms to the St. Baldrick's Foundation as quickly as possible and submit cash donations using the instructions above.

Where should I send my donation form and check?

St. Baldrick's Foundation, 1333 Mayflower Ave., Suite 400, Monrovia, CA, 91016

Did my donation go through?

Shortly after submitting your credit card donation, you should receive a confirmation email. If you do not receive an email within 24 hours, please call 888.899.BALD (2253) and we will confirm or re-process your online donation.

My participant's event is already over, can I still donate to them?

Yes! You can still donate to a participant even after an event.

I made one donation but I meant to split it up amongst multiple participants, can you fix that for me?

Please call 888.899.BALD (2253) and explain the request. You'll be transferred to a St. Baldrick's staff member who can adjust the donation amounts and distribute them to various participants.

Will my donations be acknowledged?

Every St. Baldrick's donor is valued and appreciated. If an email address accompanies the donation, gift acknowledgement is immediate. If no email address is available, you will receive a gift acknowledgement through the mail. If you have a question about a gift acknowledgement, contact us or call 888.899.BALD (2253).

I'm a participant with donors outside the U.S., What should we do?

If you have donors who reside in another country, please encourage them to give online with a credit card or to mail in a check. Please remember that they will need to convert their donations into U.S. dollars. For further questions regarding foreign donors, please contact us.

What is a Matching Gift?

Many companies have programs that will match the amount you give to the St. Baldrick's Foundation — this can make your donation go twice as far (or more!). Please request a matching gift form from your employer (often the Human Resources department) and submit it with your gift, or mail it to St. Baldrick's after making your online gift.

How do I know if my company matches gifts?

You can search for your company here to see if they will match your gift. If you cannot find your company, check with Human Resources or the corporate Giving Department to see if they might match your gift. If your employer does not have a matching gift program but makes charitable donations, why not ask them to match your donation? Or, if you're a participant, ask if your company will match the amount you raise!

My company will match my gift. Where do I send my matching gift form?

Please send your matching gift form to: St. Baldrick's Foundation, 1333 Mayflower Ave., Suite 400, Monrovia, CA, 91016. You can also email your form to us at MatchingGifts@StBaldricks.org or fax it to us at 626.739.2995.

Can you move my donation from the general fund to a particular participant? Can you move my donation from a team to a team member?

Yes, we can! Please call 888.899.BALD (2253) and a member of our team will be happy to move your donation to the appropriate event, participant, or fundraiser.

Why hasn't my check been cashed yet?

Donations made by check will post on the website approximately two weeks after we receive them in the mail. Please be patient – we're processing millions of dollars in just a few short months, and we want to get it right! If you know you've sent your proceeds and too much time has passed, contact us or call 888.899.BALD (2253).